Privacy Policy
Effective Date October 21st 2024
Victoria Jewel Wellness is committed to safeguarding the privacy of visitors and clients. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.victoriajewelwellness.com or engage with our services. If you are a California resident, you are entitled to additional rights under the California Consumer Privacy Act (CCPA), which are detailed in this policy.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
1. Information We Collect
Personal information you disclose to us only. We collect personal information to provide personalized nutritional therapy services and to improve your experience on our website. This information may include:
Personal Identifiers:
Name, email address, phone number, billing information, and other contact details.
Health and Wellness Information:
Health history, nutritional preferences, lifestyle information, and any other details you provide during consultations.
Internet or Other Electronic Network Activity:
Browsing behavior, IP address, device type, operating system, browser type, and pages visited on our website (via cookies and similar technologies).
We do not process sensitive information.
2. How We Use Your Information
We use your personal information for the following purposes:
To provide and personalize the nutritional therapy and wellness services you request.
To process payments for services.
To communicate with you regarding appointments, inquiries, or follow-up care.
To send you marketing and promotional communications. You can opt out of our marketing emails at any time.
To improve our website's functionality and user experience.
To comply with legal obligations or resolve disputes.
3. How We Protect Your Information
We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
4. Sharing Your Information
We do not sell your personal information. We may share your information under the following circumstances:
Service Providers: With third-party vendors and service providers who assist us in delivering services, such as payment processing or IT support.
Legal Obligations: To comply with applicable laws, regulations, or legal processes, or to protect the safety and rights of our business or others.
5. Your Rights Under the California Consumer Privacy Act (CCPA)
If you are a California resident, the CCPA provides you with specific rights regarding your personal information:
Right to Know
You have the right to request that we disclose what personal information we collect, use, and share. This includes the categories of information collected, the purposes for collection, and whether any personal information has been disclosed to third parties for business purposes.
Right to Delete
You have the right to request the deletion of any personal information we have collected from you, subject to certain legal exceptions.
Right to Opt-Out
Under the CCPA, you have the right to opt out of the sale of your personal information. Victoria Jewel Wellness does not sell personal information, so this provision is not applicable.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
6. How to Exercise Your Rights
To exercise your rights under the CCPA, you may submit a verifiable consumer request to us by contacting:
Email: hello@victoriajewelwellness.com
Please note that we will need to verify your identity before fulfilling your request. You may also designate an authorized agent to make these requests on your behalf.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and collect information about your browsing activities. Cookies are small data files that are stored on your browser or device. You can manage or disable cookies through your browser settings, but doing so may impact your ability to use certain features on our site.
In accordance with the California Online Privacy Protection Act (CalOPPA), we honor "Do Not Track" signals sent from your browser.
8. Third-Party Links
Our website may include links to third-party websites. These external sites have separate privacy policies and practices, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors without parental consent. If you believe that a minor has provided us with personal information, please contact us, and we will take steps to delete such information.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates or changes will be posted on this page, and the "Effective Date" at the top of this policy will be updated accordingly. We encourage you to review this page periodically for the latest information on our privacy practices.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or your personal information, you may contact us at:
Victoria Jewel Wellness
hello@victoriajewelwellness.com